Can anyone help me with the Symantec subscription key bug?
(Yes, I know Norton is useless, but removing it is a PITA. Yes, I am aware of AVG.)
I had Norton 2004 preloaded, and I’ve renewed the sub a couple of times.
This time I got an invoice with a subscription key. When I go to unlock the update, it tells me the subscription key isn’t valid. At the official site there’s this ass protocol: sync up your clock, disconnect from the internet. It says things like: The subscription key is case sensitive. Do not type the letter "o" instead of zero. (Thanks, Symantec.) Argh. It doesn’t work. I’ve seen a lot of complaints about this on a lot of boards. All I want to do is enter the subscription key Norton sent me in the place it’s supposed to go! Can anyone help?